Terms & Conditions of Booking

Payment is required at the time of booking. Course places cannot be reserved without payment.

All bookings are accepted subject to availability. If you place a booking for a course that is fully booked, you will be advised by email within 48 hours and offered the opportunity to change to a different date or to have a full refund.

You have a right to cancel your booking within 14 days of placing it, under The Consumer Rights Act 2015. If you wish to cancel a booking, please email clair@plainsailing.online with your order number. A full refund will be processed within 48 hours. Please note that refunds cannot be made within 48 hours of the course starting.

If you wish to change a booking to a different date, please email clair@plainsailing.online to request the alternatives available. The change will be confirmed by email within 48 hours. Please note that changes cannot be made within 48 hours of the course starting.

A minimum of 4 attendees are required for a course to run. If this minimum number is not met within 48 hours of the course start date, you will be contacted by email and offered the opportunity to change to a different date or to have a full refund.

If you have any questions, please email clair@plainsailing.online or call 07930 977002.